Job Description

Lead the Heart of Our Guest Experience

For over 100 years, the dining room has been one of the gathering places that makes Fair Hills Resort special. Families reconnect over meals, friendships are made around the table, and traditions continue year after year.

We're looking for a positive, energetic Dining Room Manager to lead our front-of-house team and create exceptional dining experiences for our guests. This is a leadership position that combines staff management, guest relations, and daily restaurant operations.

Responsibilities

Team Leadership

• Recruit, train, and mentor seasonal waiter/waitress staff
• Create staff schedules
• Assign daily dining room responsibilities
• Lead and support the dining room team during meal service
• Foster a positive, team-oriented work environment

Dining Room Operations

• Create guest table assignments for the duration of their stay
• Ensure efficient and welcoming meal service
• Monitor guest satisfaction and address concerns promptly
• Maintain high standards of hospitality, cleanliness, and organization
• Coordinate with the kitchen and other departments to ensure smooth operations
• Work with the Event Director to coordinate on-site weddings & events 

Guest Experience

• Build relationships with returning guests
• Learn guest names and preferences
• Help create the welcoming, family atmosphere that Fair Hills is known for
• Handle guest questions and resolve concerns with professionalism

Qualifications

Restaurant or hospitality management experience is preferred but not required. Leadership ability, organization, and a passion for guest service are most important.

The ideal candidate is:

• A positive leader
• Organized and dependable
• Excellent with people
• Flexible and adaptable
• A strong communicator
• A team player
• Calm under pressure
• Guest-focused with a passion for hospitality

Schedule

Off-Season (October through Mid-May)

• Monday–Friday
• Five-day work week
• 32-40 hour work week

Resort Season (Mid-May through End of September)

• Six-day work week
• Weekend, evening, and holiday availability required
• 48-60 hour work weeks, depending on events

Why Fair Hills?

For more than 100 years, Fair Hills Resort has set the standard for genuine Minnesota hospitality , welcoming generations of families back summer after summer. Our dining room has always been at the heart of that experience, a place where stories are shared, friendships are formed, traditions are celebrated, and guests become part of the Fair Hills family.

Working at Fair Hills is unlike working at a typical restaurant. Our season is short & busy, we work hard and some days are long, but it's incredibly rewarding. Between mid-May and the end of September, we pour months of energy, creativity, and teamwork into creating unforgettable vacations for thousands of guests. The pace is fast, the days are full, and every meal is an opportunity to make someone's vacation a little more memorable.

There's a unique satisfaction that comes from accomplishing so much in such a concentrated season. You'll finish each summer knowing you've helped create countless memories that families will talk about for years to come.

Our winter off-season provides the opportunity to recharge, reflect, plan, and prepare for another incredible summer. It's a rhythm that has defined Fair Hills for a century; a season of giving everything you've got, followed by a season of renewal before creating the magic all over again.

If you thrive on teamwork, love building relationships, and find fulfillment in creating exceptional guest experiences, you'll discover that Fair Hills isn't just a place to work, it's a place to build a career and become part of a century-long tradition of hospitality excellence.

Benefits & Compensation

• Salary Range of $50,000 - $68,000 DOE
• Annual bonus to be awarded at the discretion of ownership
• 401K Match available after the completion of your 2nd season
• $30 cell phone allowance per month
• 15 vacation days (120 hours) per year, to be accrued 5 days (40 hours) at a time, every 3 months after your first day, then annually. 
• Paid Holidays: Thanksgiving (2.5 days), Christmas (3 days), New Years (2 days) and Easter (1 day)
• Health Insurance, fully paid on Silver Plan, to start on the 1st of the month 60 days after you start 
• 40% discount on Fair Hills gift shop merchandise
• Golf benefits at Wildflower Golf Course
• 50% discount on Fair Hills rentals (golf carts, Big Pelican, etc.) 

Fair Hills Resort is a family vacation destination and special events venue. Owned and operated by the Kaldahl family since 1926, our beautiful lakeside resort and its accompanying properties offer a unique environment for events and vacations. Open seasonally from May through the end of September, Fair Hills hosts over 50 events each year and 10 weeks of all-inclusive family vacations. Fair Hills offers opportunities to gain experience in a variety of divisions across multiple industries, mainly pertaining to Hospitality, Business and Golf.
Fair Hills has a rich history and tradition rooted in music. One of the most well known events at the resort is the Hootenanny show on Tuesday nights. Performed by our very own staff, the Hootenanny is a favorite to all to be involved in or watch! We encourage all our staff to be involved in the Hootenanny as it is the longest running musical in the upper midwest and an integral way to bond with your fellow staff! Whether you are musically inclined or not, the Hootenanny is for everyone. Fair Hills also offers other talent outlets; Staff vs. Guest volleyball, Staff Talent Show, Karaoke, Yoga & Fitness Classes, etc. We love to showcase the talents and skills of the team!

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