Job Description
Department: Rooms Division
Employment Type: Fixed Term Contract
Reporting To: Rooms Division Manager
Description
Set a course for adventure with Princess Cruises!As one of the world's leading cruise brands and an employer of choice in the industry, Princess Cruises offers exciting career opportunities aboard a fleet recognized for exceptional guest experiences and innovation at sea.Our teammates represent more than 60 nationalities and bring diverse talents, perspectives, and experiences to life every day. Together, we create memorable moments for guests while building rewarding careers in a supportive, inclusive, and globally connected environment.At Princess Cruises, we are passionate about delivering exceptional service and creating unforgettable experiences. We are looking for individuals who share our commitment to excellence, thrive in a team environment, and take pride in making a positive impact on our guests and fellow teammates.As part of the Princess family, you'll enjoy competitive benefits, professional development opportunities, international career pathways, and the unique opportunity to explore some of the world's most breathtaking destinations.Key Responsibilities
Manage all aspects of horticultural products onboard, including storage, preparation, and presentation.; Produce and distribute high-quality floral arrangements for guest staterooms, public areas, special events, and onboard promotions in alignment with company standards.; Maintain all public area and suite plants to ensure a fresh, vibrant atmosphere throughout the voyage.; Participate in live floral arrangement exhibitions and demonstrations for guests, as required.; Support onboard revenue initiatives through the direct selling of floral arrangements to guests.; Maintain accurate inventory records and reconcile all sales at the end of each voyage.; Monitor the quality of all flowers, plants, and materials received, and escalate concerns before product quality is impacted.; Order floral supplies in a timely manner based on upcoming promotions, seasonal needs, and special occasions, maintaining efficient inventory levels.; Ensure all work areas, including the florist’s pantry and storage areas, are organized, clean, and meet hygiene and public health standards at all times.; Deliver a consistently warm and engaging guest experience, including acknowledging special occasions and interacting with guests in a professional, attentive manner.; Uphold the highest levels of cleanliness, safety, and compliance with environmental policies (HESS-MS), Public Health standards, and company regulations.; Skills, Knowledge & Expertise
Formal training or at least 2 years professional experience in floristry or horticulture required.; Previous experience as a florist in a cruise environment is required.; Strong attention to detail, creativity, and time management skills.; Proficient in maintaining inventory and managing product storage.; Ability to work independently and as part of a multicultural team in a dynamic, fast-paced environment.; Excellent interpersonal and customer service skills.; Flexibility to work a variety of shifts, including holidays and sea days.; Understanding of the foundation of guest service; ability and willingness to deliver outstanding service to our guests. ; Personable communicator with outstanding social skills and a warm, friendly, and caring personality. Strong communication in English (verbal and written).; Ability to continuously surprise and delight guests throughout their cruise experience. ; Commitment to establish and maintain courteous and professional working relationships in a diverse cultural environment.; Additional Information
Embark on a career adventure like no other! As part of the Princess Cruises team, you’ll enjoy:· A competitive salary package.
· Your own comfortable double cabin - your private space to relax and recharge.
· Company-paid travel to and from the ship, so you can focus on the journey ahead.
· Access to exclusive areas and benefits onboard (depending on the rank and occupational group).
· A vibrant recreation and welfare program designed to support your well-being and work-life balance.
· Access to exceptional learning and development opportunities to grow your skills and advance your career.
· The chance to travel the world, exploring exciting destinations while doing what you love.
· A welcoming, inclusive, and dynamic work environment where your contributions are valued.Join us and become part of a global team that’s passionate about delivering unforgettable experiences—both for our guests and for one another.
Job Tags
Fixed term contract, Seasonal work, Shift work