Job Description

Description

Company

SDI Presence LLC is an IT consultancy and managed services provider (MSP) that leverages its strong team presence to advance our clients to a secure digital enterprise. With a 25-year corporate resume, SDI delivers strategic managed services, IT consulting, and hybrid multi-cloud infrastructure solutions to optimize our clients’ technology environments. SDI is NMSDC-certified, with a portfolio of clients that includes some of the nation’s largest airports, utilities, commercial real estate portfolios, and government agencies. SDI is backed by Abry Partners, a Boston-based sector-focused private equity firm with $5B under management and more than 30 years of experience in the technology market. Visit us at SDIPRESENCE.COMand connect with us on Xand LINKEDIN.     

Although we list out what we generally look for in this job description, we are very likely missing other attributes and skills that you have that could make you a great fit but are not currently listed. The point we’re getting at is it doesn’t hurt to take a chance and apply!

Summary 

The Junior Network Engineer Junior is an entry level role focused on supporting the installation and maintenance of our client’s network infrastructure. This position offers hands-on experience in networking, while working under Senior Network Engineers. This Engineer will be responsible for monitoring network alarms and outages, dispatch to remote sites for troubleshooting and repairs, as well as documenting network infrastructure.  Candidates must be able to travel regularly between multiple locations to support operational requirements. Ability to work various shift schedules, including overnight, weekends, and holiday coverage, based on business needs. 

SDI Presence Offers: 

An hourly range: $33.00 - $38.00/hour 

• Base salary may vary based on factors such as location, skills, and relevant experience. Some positions may include additional compensation in the form of bonuses or commissions.   
• Medical,Dental, Vision, company-provided Life Insurance, Short and long-term disability.  Matched Retirement Savings, Wellness Program, Paid time off and much more!

Responsibilities 

• Install, configure and support network equipment such as routers, switches, wireless access points, and other related network devices on a daily basis.
• Perform daily monitoring, administration and operational functions of the network environment
• Day to day monitoring of the network, collecting and preparing statistical data for analysis on network performance and availability (monitoring of network device logs, monitoring of port statistics)
• Documentation of Procedures / Networking environment (ensure that all network documentation is accurate and up to date)
• Document issue resolution using the helpdesk ticketing system
• Submit Request for Change forms when needed.
• Ensuring patches are tested and applied when needed.
• Maintain excellent communication with all end users and other members of the technology department
• Assist other team members in executing various project tasks
• Work with hardware break/fix vendor as needed
• Execute other assigned tasks as delegated by the Customer, Network Project Manager and Team Lead
• Stay updated through professional training using internal and external resources toward certification.

Requirements 

• 1 to 3 years of experience working with installation and configuration of routers and switches.
• Continue to pursue vendor certifications and in-depth knowledge of at least one or more network operating system
• Cisco CCNA certification preferred, or obtain within first 3-6months of employment
• Experience working within security implementation and monitoring of network systems
• Experience with design, implementation and maintenance of network components
• Analytical thinking with ability to detect and resolve network issues quickly
• Strong documentation and communication skills 
• Great verbal and written communication skills
• Clear reporting and collaboration with team members and management.
• Ability to work 3:00 – 11:00pm shift, weekend, and holiday coverage, based on business needs. 

Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Equal Opportunity Employer Statement

SDI Presence is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. SDI Presence makes hiring decisions based solely on qualifications, merit, and business needs at the time.

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