Cherokee, North Carolina – Harrah’s Cherokee Casino Resort
We are seeking an experienced Lead Esthetician to join our luxury spa team at Harrah’s Cherokee Casino Resort in beautiful Cherokee, North Carolina. This role is ideal for a highly skilled esthetician who is passionate about skincare, guest service excellence, and mentoring other professionals.
As the Lead Esthetician , you will play a key role in maintaining exceptional service standards, training spa technicians, and ensuring that all treatments are delivered according to established spa protocols. This position combines hands-on service delivery with leadership and training responsibilities .
Provide expert skincare and esthetic services to spa guests
Train, coach, and mentor estheticians on service protocols and treatment techniques
Ensure consistent adherence to spa service standards and sanitation procedures
Support onboarding and training programs for new spa technicians
Conduct refresher trainings and introduce new or updated spa services
Assist the Spa Director with retail performance, service goals, and team development
Monitor product inventory levels and ensure proper use of professional supplies
Participate in technical interviews for new esthetician candidates
Support operational needs including scheduling coordination and team coverage when required
Valid Esthetician License (required)
Minimum 3–5 years of professional esthetics experience
Experience working in a luxury spa, resort, or hospitality environment preferred
Strong knowledge of skincare treatments, waxing services, and product retailing
Experience training or mentoring other technicians is highly desirable
Excellent communication and guest service skills
Comfortable using Microsoft Office applications
Opportunity to work at a world-class resort spa environment
Competitive compensation
Professional development and training opportunities
Collaborative team culture
Dynamic hospitality environment
This position requires flexibility to work evenings, weekends, and holidays based on spa business needs.
If you are passionate about skincare, guest experience, and developing other professionals, we encourage you to apply and become part of our exceptional spa team.
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