This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Lead Product Operations Manager (Data) based in United States. This senior individual contributor role drives operational excellence for a data-focused product squad within a highly cross-functional product and engineering environment. You will lead critical initiatives around machine learning model launches, AI-powered product capabilities, experimentation, and operational scalability. The role sits at the intersection of product, engineering, data, finance, analytics, and go-to-market teams to turn strategy into effective execution. You will use data and operational insights to improve processes, monitor performance, identify friction, and enable better decision-making. The position offers meaningful ownership of workstreams while providing opportunities to improve systemic processes and product operations practices. You will also help establish reliable KPIs, dashboards, reporting practices, and data hygiene across the broader product organization. This is an opportunity to influence how complex data and AI initiatives are planned, launched, measured, and continuously improved. Accountabilities: - Identify, analyze, and address friction points throughout the product lifecycle, from discovery and planning through launch and ongoing improvement. - Lead and support critical operational initiatives related to launching and updating machine learning models and enabling agentic, predictive, conversational, and assistive AI-powered features across multiple product squads. - Improve processes, workflows, and operational hygiene across cross-functional squads to promote consistent execution, delivery velocity, and team alignment. - Support the development and adoption of better tooling and practices for A/B experimentation across multiple functions. - Build effective working relationships across Product, Engineering, Design, Data, Finance, Analytics, and other teams to coordinate execution and resolve operational challenges.
- Ensure the appropriate contributors and stakeholders are engaged at the right stages of initiatives, with expectations, responsibilities, and timelines clearly aligned. - Monitor KPIs and OKRs and provide data-driven insights that help teams understand performance and make informed operational decisions. - Partner with data and analytics teams to establish meaningful KPIs and ensure dashboards and reporting provide accurate, intuitive, and actionable performance visibility. - Help maintain clean data, reliable processes, and strong operational hygiene across product-related workflows. - Work closely with Finance and Data Analytics teams to maintain alignment around critical product and business metrics. - Translate performance trends and operational data into actionable recommendations for assigned teams. - Help manage and optimize product technology and collaboration tools, including roadmapping and team workflow platforms. - Contribute to quarterly planning and help connect individual squad priorities with broader organizational strategy. - Take ownership of defined workstreams, moving beyond task execution to identify systemic improvements and establish scalable operating practices. Requirements - 6–10 years of experience in product operations, business operations, program management, or a closely related field. - Demonstrated success supporting large, complex, cross-functional organizations in Product Operations, Program Management, or similar roles. - Strong root-cause analysis and first-principles problem-solving skills, with the ability to identify risks, develop practical solutions, and proactively resolve impediments. - Ability to independently navigate ambiguity, prioritize competing demands, and drive initiatives through to completion.
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