Location: 100% Remote (U.S. Residents Only)
AO is seeking a motivated Remote Member Support Advisor to join our expanding virtual team. This opportunity allows you to work from home while helping working families, veterans, and union members better understand valuable supplemental benefits and financial protection programs.
If you enjoy helping others, building relationships, and developing professionally, this role offers the flexibility, training, and support to build a long-term career in a collaborative remote environment.
As a Remote Member Support Advisor , you will:
Meet with clients virtually through Zoom and other online platforms
Deliver exceptional customer service and ongoing client support
Educate individuals and families about available benefit and coverage options
Answer client questions and guide them through the enrollment process
Maintain accurate client records and follow-up communications
Participate in ongoing training, coaching, and professional development
Build lasting client relationships through professionalism, integrity, and service
Work from anywhere in the United States while enjoying the flexibility of a fully remote career.
Receive weekly compensation with opportunities to earn additional performance-based bonuses.
No prior industry experience is required. We provide structured onboarding, virtual training, and ongoing coaching from experienced leaders.
Advance into leadership and management through a promote-from-within culture based on performance and professional growth.
Medical reimbursement program for qualifying representatives
Company-sponsored incentive trips and recognition programs
Leadership development and continuing education opportunities
Access to modern technology and virtual business tools
We're looking for individuals who have:
Strong communication and interpersonal skills
A positive attitude and willingness to learn
A self-motivated, dependable work ethic
The ability to work independently in a remote environment
A professional, customer-focused mindset
Strong organizational and time-management skills
Experience in customer service, hospitality, healthcare, retail, education, sales, or other client-facing roles is beneficial—but not required .
Applicants must:
Be at least 18 years of age
Be legally authorized to work in the United States
Have access to a computer or laptop
Maintain a reliable high-speed internet connection
Have webcam and microphone capability
Maintain a quiet, professional workspace
AO proudly serves veterans, union members, and working families by helping them access valuable supplemental benefit programs that provide long-term financial protection.
Our culture is built around mentorship, collaboration, and personal development. We invest in our people through continuous training, leadership opportunities, and a performance-based environment where your effort directly impacts your success. Representatives also have the opportunity to build long-term residual income through lasting client relationships.
If you're looking for a flexible remote career where you can help others, continue growing professionally, and build long-term success, we'd love to hear from you.
Apply today and begin your journey as a Remote Member Support Advisor.
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