Service Department BDC Manager Job at Volkswagen of South Charlotte, Charlotte, NC

VnNJZHBMZldjWXlWRGNROExUNy9CR3kvZHc9PQ==
  • Volkswagen of South Charlotte
  • Charlotte, NC

Job Description

An automotive BDC (Business Development Center) representative's job is to generate and manage customer leads for a dealership. They are responsible for:

  • Inbound and outbound calls: Answering calls from potential customers and making calls to generate leads
  • Customer inquiries: Responding to questions about vehicles, financing, and service
  • Appointment scheduling: Setting appointments for the sales or service team
  • Follow-up calls: Making follow-up calls to increase customer service satisfaction
  • Customer service: Greeting visitors and callers, and transferring them to the correct department
BDC representatives need to have good computer skills, a positive attitude, and a courteous phone manner. They should also have excellent customer relations, sales and marketing abilities, and service knowledge.

Job Tags

Full time

Similar Jobs

General Dynamics Information Technology

SQL Database Administrator (Compliance) Job at General Dynamics Information Technology

 ...Description GDIT has an immediate opening for a Compliance SQL Database Administrator supporting the CITS contract for USCENTCOM,...  ...servers. This position is responsible of tasks required to manage, secure, and optimize enterprise-class database systems while that... 

Temple Court

Private Events Staff Job at Temple Court

Temple Court is looking for EventsStaffto join their growing team! This is specifically for our events.**This position is seasonal** Responsibilities: Mixing, garnishing and serving alcoholic and non-alcoholic drinks according to company specifications for...

Quality Correctional Care

EMT / QMT / CMA / CNA Part Time Weekends Job at Quality Correctional Care

Quality Correctional Care (QCC) is a mission-driven organization that provides medical and mental healthcare and addiction recovery services to justice-involved patients. Our approach to patient care is uniquely compassionate and holistic emphasizing dignity, respect, ...

Cloud Analytics Technologies LLC

IOS Consultant Job at Cloud Analytics Technologies LLC

 ...and improve processes within and across sprint teams Identify technical obstacles early and work closely with the team to find creative solutions Review pull requests and ensure adherence to Swift and other language idioms Basic Qualifications: Bachelors Degree... 

EF High School Exchange Year

Travel Support Coordinator Job at EF High School Exchange Year

 ...Coordinators, and our overseas partners. You will work in this customer-service role to ensure all communication channels are both clear and...  ...the opportunity to travel internationally to offer in-person airport support. This role is eligible for overtime pay. EF offers a...