Job Description

Job Title: Web Accessibility Specialist (Part-time) - Hybrid

Duration (Contract): 9 Months

Client Location: Nashville, TN 37243

Location Preference: Hybrid

Job Description:

As an Accessibility Website Specialist (Part-time), you will support the State Government Department of Human Resources in modernizing and maintaining accessible, user-cantered websites. This role is responsible for ensuring ADA Level AA compliance across both internal and external platforms while improving content quality, usability, and engagement. The position contributes directly to the State s digital accessibility goals by identifying and remediating barriers, implementing best practices in inclusive design, and supporting the Centers of Excellence service delivery model. This role differs from traditional web content roles by emphasizing accessibility compliance, governance processes, and cross-functional training.

Key Responsibilities:

1. Website Accessibility Compliance : Conduct audits and implement updates to ensure internal and external websites meet ADA Level AA and WCAG standards, including remediation of accessibility issues.
2. Content Refinement and Optimization : Review, edit, and restructure web content to improve clarity, usability, and accessibility for diverse audiences, including employees and the public.
3. Website Redesign Support : Collaborate with stakeholders to modernize website structure, navigation, and design aligned with user-centered design principles and the Centers of Excellence model.
4. Accessibility Training and Guidance : Provide training and resources to Client staff and content contributors on accessibility standards, inclusive design, and compliant content practices.
5. Governance and Review Processes : Establish and document ongoing accessibility review processes, content standards, and maintenance workflows to ensure sustained compliance.
6. User Experience (UX) Enhancement : Analyze user behavior and feedback to recommend improvements that increase engagement, usability, and customer satisfaction.
7. Graphic Design Support : Develop or refine visual elements (graphics, layouts, templates) to ensure accessibility compliance and alignment with branding standards.

Required Skills, Experiences, Education and Competencies:

• Bachelor s degree in web design, Digital Media, Communications, Information Technology, or a related field; or equivalent combination of education and professional experience.
• 3+ years of experience in website management, digital accessibility, UX design, or content strategy.
• Demonstrated experience implementing ADA/WCAG 2.0 or 2.1 Level AA accessibility standards.
• Experience with Adobe Experience Manager (AEM) and website governance practices.
• Familiarity with accessibility testing tools (e.g., WAVE, Axe, Siteimprove, or similar).
• Strong understanding of user-centered design and plain language principles.

• Accessibility certifications (e.g., CPACC, WAS, or equivalent).
• Experience working in government, public sector, or large enterprise environments.
• Experience supporting intranet platforms and external public-facing websites.

The hourly range for roles of this nature are $40.00 to $70.00/hr. Rates are heavily dependent on skills, experience, location, and industry.

cyberThink is an Equal Opportunity Employer.

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