Business Systems Analyst - Level III (DT Supplier) for the CPQ-to-BRIM billing workstream. The role sits between Sales CRM/CPQ and SAP BRIM (Convergent Mediation and Convergent Invoicing), owning the design, validation and documentation of usage-to-invoice data flows.
Locations: US REMOTE (work in EDT)
Duration: from ASAP through 15 April 2027
WHAT YOU WILL DO
CPQ-to-BRIM data flow: design and validate end-to-end usage data pipelines from Sales CRM (upstream contract and usage records) into BRIM Convergent Mediation, ensuring accurate billable-item creation and commitment-vs.-actual reconciliation. Configure and troubleshoot Convergent Mediation; work on integration with Convergent Invoicing (CI).
Disposition and invoice execution: manage billable-item disposition workflows - validate incoming disposition requests from Sales CRM, create or modify invoices, apply goodwill adjustments, split composite BITs, and ensure compliance with contract terms.
Integration testing between CPQ and BRIM (willingness to learn and test, not expert-level required): validate event schema definitions and payload structure between Sales CRM and BRIM; test bidirectional event flows (disposition requests to BRIM, BIT alerts to Sales CRM, invoice-created events to Sales CRM); perform end-to-end event delivery testing including timing, retry logic and failure scenarios; test threshold-based event triggers (e.g. USD 25K outstanding-balance alert); validate data transformation and mapping logic in AEM or SAP BTP adapters; identify and document integration gaps or timing issues.
Documentation and runbooks: create operational documentation covering data mappings, event schemas, failure-recovery procedures, escalation paths for commitment-related billing disputes, and integration test plans.
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