What you will do:
As our Field Operations Team Lead, you will provide leadership and expertise for loaner kit/order fulfillment. You will also oversee the distribution of products/services for our representatives and customers to include: order entry; picking, shipping, tracking, creating driving routes and usage. Additionally, you will track inventory accurately, record keeping, warehouse inventory cycle counting, managing expired products and optimize inventory utilization . as well as maintain a state of constant audit readiness and assist with preparation for audits. Lastly, you will implement processes that optimize and track warehouse inventory, which accounts for up to 50% of Branch’s inventory assets.
Meet established metrics for operations ( i.e. turns, service levels)
Compile and inspect incoming/outgoing kits/products for compliance with specifications and usage
Clean and maintain supplies, tools, equipment, and storage areas in order to ensure compliance with safety regulations
Process orders for products while conferring with distribution, sales, shipping, warehouse, or common carrier personnel in order to expedite or trace deliveries
Investigate customer complaints/track service levels and problem solve any discrepancies
Utilize processes and tools for scheduling surgeries
Work with internal resources for alternative product obtainment ( e.g. loaner bank, other warehouses, consignments)
Managerial duties including but not limited to: training, coaching, performance management and evaluation, compensation management, recruitment and terminations
Complete other duties as assigned
What You Need:
Required:
A BS/BA degree is needed for the role, however in lieu of a degree 6+ years of equivalent relevant work experience in lieu of degree will be considered.
Valid Driver’s license with good driving record
Ability to work flexible hours, as needed to support the business needs, including weekend and evening call/ participate in rotational on call as needed
Ability to lift, push, pull and carry up to 50 lbs
Preferred:
1+ years of experience with warehouse/inventory control experience in a demanding, fast-paced environment.
Prior people leadership is preferred.
United States of America Pay Ranges:
View the U.S. work location and transparency guide to find the pay range for your location.
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